Willowcrest Health Services

Willowcrest Health Services Logo

Our Story

Willowcrest Health Services is proud to have served South Milwaukee and the surrounding communities since 1970. We cater to a diverse resident group and have had the honor of serving many Veterans and retired factory workers over the years. We feature 36 private rooms for our short-term rehabilitation and offer translation services. Our dedicated staff and team culture assist our residents in developing care plans the fit their healthcare needs.

We are conveniently located just five minutes away from Drexel Square, metro Milwaukee’s new shopping destination.

Experience why Willowcrest Health Services is The Right Choice for you. Contact us today.

How We're Rated

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Facility Rating by CMS
2021 Resident Survey - Overall Quality of Nursing Care

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Services

  • At least one Physician, Nurse Practitioner, or Physician Assistant in the facility 5 or more days/week 
  • In house Lab testing capabilities 
  • In house X-rays 
  • In house EKG 
  • Bladder Ultrasound 
  • Venous Doppler  
  • Psychiatric in house consultations* 
  • Cardiology in house consultations* 
  • Pulmonary in house consultations* 
  • Podiatry 
  • Dental 
  • Vision 
  • Licensed Social Worker 
  • Occupational Therapy 
  • Physical Therapy 
  • Speech Therapy 
  • Daily Weights** 
  • Glucose monitoring** 
  • Nebulizer Treatments** 
  • Incentive spirometry** 
  • Wound Care 
  • Wound Certified Nurse
  • IV Fluids (initiation and maintenance) 
  • IV Antibiotics 
  • IV Meds 
  • PICC Management 
  • Total Parenteral Nutrition (TPN) 
  • Isolation for infection control 
  • Tracheostomy Management 
  • Dialysis/Transportation 
  • Automatic Defibrillator 
  • Full Pharmacy Services 
  • Emergency Kit 
  • Comprehensive Dining 
  • Activity Services 
  • Discharge Planning

*some in house services may be telehealth services
**services must be supported by physician orders 

Managed Care Partners

We know determining proper insurance coverage can be a burden. Our team is here to speak with you about any questions you or your loved one may have as you continue the healthcare journey. We accept the following plans.*

  • Aetna
  • Arise Health Plan
  • Childrens Community Health Plan
  • Cigna of Wisconsin
  • Common Ground Health Care
  • Community Care, Inc.
  • Corvel Corporation
  • Exceedent
  • Group Health of Eau Claire
  • Health Payment Systems
  • Health Tradition
  • Humana
  • iCare
  • Managed Health Services
  • Molina WI
  • Network Health Plan
  • Quartz
  • Security Health Plan
  • The Alliance
  • TriCare
  • Trilogy
  • United Healthcare
  • WEA Trust
  • WPS

Our center may be able to accept additional managed care plans. Call (414) 581-0169 to speak with a member of our team.

Testimonials

"To the entire staff at Willowcrest: In what started out to be one of the hardest situations I’ve had to deal with in my life, everyone at Willowcrest helped make it a positive experience. I can’t say enough about the compassionate professionalism I say every time I was there to visit my dad. Thank you!”

- John

"Thank you for the wonderful care and concern during my recent stay at Willowcrest. I am back in my apartment and happy to be here. It would not have happened without all the care and concern extended to me. I would recommend Willowcrest to everyone who might need their care.”

- Ruth

"As long as I've been coming here, everyone has been outstanding. They are very friendly and always acknowledge you. Thank you for the friendliness and for making me always feel welcome here."

- Jane N.

YVM TRANSPARENT
Caring Connections

We are committed to customer and employee satisfaction.
Caring Connections is how our residents, their loved ones, and our staff can tell us about their experience. Share a concern you may have or give a staff member kudos of the care they give.

Call, email or log in anytime. Our helpline is answered 24 hours a day, 365 days a year.

Phone: 833-480-0050 (si habla espanol, marque 800-216-1288)

Email: caringconnections@nshorehc.com

Web: www.lighthouse-services.com/nshorehc

Join our team and receive FREE training and testing to be a CNA through the WisCaregiver Careers program while you work.
It’s the start to a great career in making a difference every day.

To get started, browse our currently available nurse aide trainee opportunities.

If our center does not currently have an opportunity listed please contact Recruitment@nshorehc.com for further assistance.

Start Making a Difference Today

Trust, engagement, competence, respect, and passion – these are the values under which we operate every day. Our dedicated team of professionals strives to deliver quality care to our residents and their families and we are seeking exceptional individuals to join our team. If you value being a leader, working in a progressive environment, and having opportunities to grow in your career, our center is The Right Choice for you. We offer a benefits package designed to meet the diverse needs of our employees. We know that different benefits will be important at different times in your life. Our goal is to provide employee benefits that support your good health, protect you when you’re sick or injured, help you save now and for the future, and promote work/life balance. Click on any job opening for more details on these and other benefits North Shore offers.

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Contact Information

3821 S Chicago Ave. South Milwaukee, WI 53172

Fax

(414) 762-5077

Referral Fax

(833) 253-4535