Our Culture

Two residents playing cards with each other.

As a member of the North Shore Healthcare family, our dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Willlowcrest Health Services goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

Our Values


We strive to instill confidence through listening, responding and delivering on commitments made.


We provide and encourage ongoing opportunities to play an active role in care delivered.


We consider our residents to be part of our family.


We deliver our services with desire and compassion.


We continually offer training and education to our team to strengthen their ability to provide quality care to our residents.

Leadership Team

Director of Social Services–Annette Bianchi

“I enjoy helping to build the relationship between the residents and being available for any extra needs they may have.”

Business Office Manager–Melinda Stelmaszewski

“I enjoy being available to assist residents and families with any financial needs they may have so they can focus on their health and recovery.”

Executive Director–Steven Klekamp

“I enjoy interacting with the residents and their families and making a difference in their senior years.”

Director of Nursing–Candice Wright

“I love helping the resident improve clinically and becoming more independent.”

Our Story

Willowcrest Health Services is a trusted, leading provider of long-term skilled nursing care and short-term rehabilitation in South Milwaukee, Wisconsin. We have been serving the South Milwaukee and surrounding communities since 1975.


Willowcrest is passionate about providing superior care and we work diligently to be the right choice for families long for long term and rehabilitation services. In a recent customer satisfaction survey, we are proud to share that 97% of our residents rated their overall experience as good to excellent.


“I was very satisfied with all of my therapy. My opinion is that this is one of the best in the city. I was highly satisfied and will be telling all of my friends!”

– Katherine T., a former patient

“If you need any kind of therapy I highly recommend Willowcrest Health Services.”

– Lillian S., a former patient

“Thank you for the wonderful care and concern during my recent stay at Willowcrest. I am back in my apartment and happy to be here. It would not have happened without all the care and concern extended to me. I would recommend Willowcrest to everyone who might need their care.”

-Ruth, Rehab Graduate

“To the entire staff at Willowcrest: In what started out to be one of the hardest situations I’ve had to deal with in my life, everyone at Willowcrest helped make it a positive experience. I can’t say enough about the compassionate professionalism I say every time I was there to visit my dad. Thank you!”

-John, son of former resident